FAQ's
Yes, PRIMEHIDE Leather ships worldwide and we have many satisfied customers all around the globe! Countries we are currently unable to ship to are: Bahrain, Kuwait, Iraq, Oman, Qatar, Saudi Arabia and the United Arab Emirates and South Africa.
All orders are dispatched same day if placed before 14:00 or the next working day Royal Mail Standard 2-3 Days: £2.99 – FREE with spend of £25 or more!
FedEx / DHL Saturday Delivery: £5.99, Mainland UK Only
FedEx / DHL Next Day: £3.99 Mainland UK Only
Europe Tracked – £4.99
Worldwide Shipping – Tracked – £9.99
Absolutely, we are able to ship to any residential or business address. In the case that you are purchasing an item as a gift, we would be more than happy to ship it directly to the recipient.
Of course, we want you to be satisfied with your purchase. If for any reason you are not happy with your item, you may return it within 30 days of purchase for a full refund or exchange, provided the item is unused and still has the tags attached. Simply get in touch with us and we will provide you with the necessary instructions according to your country.
Yes, indeed we do. PRIMEHIDE Leather offers the choice of Emboss or laser engraving for personalisation purposes. You can select up to 5 characters of your liking on most of our products. However, it is important to note that this does come at an additional cost, which starts from £5.00.
Feel free to place an order at any time as our online store is open 24/7. In case you have any queries or concerns, you can reach out to us via message and we will respond promptly. Our customer service team is available from Monday to Friday between 9 am and 5 pm.
If you’re interested in purchasing PRIMEHIDE Leather products in wholesale, you can get in touch with us for more information. We’ll be more than happy to assist you with your inquiry and provide you with all the necessary details.
