Delivery Policy
SHIPPING AND DELIVERY
Delivery Times
- All delivery times provided by our courier companies are estimates and cannot be guaranteed.
- Some deliveries may experience delays due to unforeseen circumstances such as traffic and busy periods.
- All delivery times are quoted in working days, excluding weekends and bank holidays.
Order Processing
- Orders placed by 2 PM will be shipped on the same day.
- Personalised orders will require an additional 5-7 working days on top of the standard shipping times.
Shipping Rates
The rates below are approximate. Final rates will be confirmed during checkout.
United Kingdom
- DHL Express: 1-2 day shipping – £4.99
- Royal Mail: 4-5 day service (Free for orders over £20)
Jersey & Guernsey
- DHL Express: 2-4 day shipping – £8.99
Europe
- Standard Post: 7-14 day shipping (Duties excluded)
- DHL Express: 1-3 day shipping – £6.99 to £14.99 (Duties included)
USA & Canada
- Standard Post: 10-20 day shipping (Free for orders over £20)
- DHL Express: 2-4 day shipping – £9.99 to £15.99
Rest of the World
- DHL Express: 2-7 day shipping – £9.99 to £29.99
Duties and Taxes
- Europe: Prices are exclusive of duties and taxes unless Express Shipping is selected at checkout.
- USA: Orders under $800 will not incur duties. For orders over $800, custom duties will be calculated at checkout, with a pre-pay option available.
- International: Prices are exclusive of duties and taxes.
PRIMEHIDE Leather cannot be held responsible for the payment of any duties or taxes.